Director, Physicians' Health Program - Pennsylvania Medical Society (PAMED) 

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Contact:  Heather Wilson, MSW, CRFE, CAE at [email protected] 

The Foundation of the Pennsylvania Medical Society is a nonprofit, tax-exempt public organization established in 1954 as the philanthropic affiliate of the Pennsylvania Medical Society. Its mission is to sustain the future of medicine in Pennsylvania by providing programs that support medical education, physician health, and excellence in practice. The purpose of the Physicians' Health Program (PHP) is to provide education and information about impairment issues, intervention, triage and referral, and monitored recovery to physicians, physician assistants, and dental professionals. The PHP handles a high volume of telephone calls and printed material which can take priority over the primary position responsibilities outlined here.

This position focuses on assuring the efficiency and effectiveness of the functions and resources of the PHP, and that all duties are completed in a timely manner.

Reports Directly To: Executive Director
Works With and Supervises:
Compliance Assistant, Physicians’ Health Program
Monitoring Assistant, Physicians’ Health Program
Case Managers, Physicians’ Health Program

Works With: 
Medical Directors, Physicians’ Health Program
Director, Finance
Director, Philanthropy
All other Foundation staff as needed

Qualifications (minimum criteria needed to hold this position):

Education: Bachelor’s degree required, Masters Degree preferred, additional certifications preferred (CADC, CAADC, MAC)
Experience (years in similar position): 5 to 7 Years in Similar Position
Other qualifications: This position requires the ability to assist with the development and improvement of current programs and to effectively guide PHP personnel. The ability to work with all kinds of people is essential to this position. Knowledge of addiction/12-step recovery is required. Personal computer skills and Microsoft Office Professional required. Interpersonal/human relations skills for supervisory and intra-office relations are needed. Also, this position requires extensive client contact. These contacts on a daily basis are, by their nature, difficult interactions. The ability to manage these contacts with equanimity is important.

Job Specifications (primary duties, in order of importance):

1. Administers the overall function of the PHP to ensure the most effective utilization of personnel and job functions. Prepares and reviews budget and maintains spending limits as much as possible.
2. Prepares detailed advocacy letters for the Medical Director’s signature on all program participants.
3. Assists in receiving, follow-through and coordination of referrals of physicians to PHP. Works with the medical director and case managers to ensure that clinical assessment, treatment/rehabilitation and monitoring plans are appropriate, complete and carried out for each program participant.
4. Communicates with treatment center personnel (marketers, counselors, therapists, etc.) to obtain status/progress reports on physician participants or to discuss any problems. Schedules staff discussions with treatment centers.
5. Negotiates and processes contracts currently with the Commonwealth and with the PA Dental Association annually. Bills the Commonwealth monthly for monies due.
6. Serves as the fund-raising liaison and assists in developing fund-raising letters to be sent to hospitals and other donors.
7. Prepares agreements for new participants entering the PHP after reviewing their file material, discharge summary, and speaking with the PHP medical director.
8. Supervises conferences every Tuesday and Thursday regarding new pending cases, participants in treatment, and concerns/questions regarding active participants.
9. Oversees review process completed by Case Managers. Coordinate system of control dates for case review, keeping caseload up to date and ensuring PHP staff ability to respond to crises or requests.
10. Receives telephone calls from participants and monitors regarding the participant’s compliance with PHP agreement. Discusses any problems/non-compliance/relapse concerns with medical director and case manager. Assures that reporting requirements, releases, and documentation is being handled appropriately.
11. Supervises the coordination of the toxicology testing program for the PHP. Directs monitoring assistant in solving collection, dilute, and missed screen problems. Reviews new testing procedures with medical director.
12. Prepares agenda for PHP Committee meetings; facilitates the meetings and direct follow-up work on action items resulting from meetings.
13. Reviews and revises the PHP database to assure that it is continually updated and as efficient as possible. Works with outside programmer to achieve these changes, working within the budget allotted.
14. Maintains PHP statistical reports and prepare summary reports for the medical director, PHP Committee and Foundation Board.
15. Assists in determining PHP Update (PHP newsletter) content. Assists in the dissemination of PHP information, materials and hospital fund-raising letters.
16. Obtains speakers for PHP presentation requests. Coordinate all CME activities for the PHP and The Foundation. Works with PAMED to get presentations approved for CME credits. Works with the PHP medical director to develop new presentations.
17. Participates in team meetings and planning sessions to plan for program changes and future needs.
18. Contributes to achieving the Foundation’s overall goals and objectives.